FAQ

What is electronic visa(e-visa)?

Electronic visa also commonly known as e-visa is an online travel authorized document provided by the Government authorities that enables foreign nationals to enter the respective country. It is also an official document permitting entry into and travel within country.

I have received electronic visa and other documents from you in my email. How should I use these at the port of entry?

Please take a print out either a black or color copy on a A4 size paper and present it to the immigration authorities at the port of entry.

What basic details will be present in the electronic visas provided by the embassy or consulate?

We suggest you to open the visa requirements tool, choose your citizenship and the country you are applying for. Once you are on the page, you will see a sample electronic visa under FAQ section.

Can e-visa guarantee an entry into the country?

Immigration officials at the ports of entry reserves the right to deny entry into the country to a holder of an e-Visa without any explanation.

How can I verify the visa and check the visa status?

When your visa gets approved by the respective official Embassy or consulate, we will send you all the details and links that will allow you to check and verify the visa directly online on government websites. Please be informed that each country has a unique way of issuing, dealing and processing the visas.

How long are the electronic visas valid for?

It really depends and varies from country to country. We suggest you to explore our visa requirements tool to learn more about the requirements, visa validity, different types of visas, fees, processing times and the application process.

I would like to see electronic visa samples before placing an order. Can you pls provide one?

Absolutely, we’d be happy to. We suggest you to open the visa requirements tool, choose your citizenship and the country you are applying for. Once you are on the page, you will see a sample electronic visa under FAQ section  corresponding to that country at the bottom of the page, only if you are eligible for the visa.

What should I do after receiving my visa?

Please log in to your email, open inbox or spam folder to pull the visa document, take a print out either black or color copy on A4 size paper, take it along with you and present it to the immigration authorities at the port of entry.

How Visa Web Services Works?
  1. Open visa requirements tool
  2. Choose your nationality
  3. Choose your destination
  4. Choose visa type
  5. Read the requirements
  6. Click on Apply Now.
  7. Fill the application form, submit the basic details & make the payment using credit or debit card or PayPal
  8. Receive electronic visa(e-visa) in Email
  9. Validate the visa on the Government’s website
  10. Print out the e-visa and present it to the immigration authorities at the port of entry
What details do you need from me to apply for e-visa on your website?

We need basic personal details, travel details, passport details and any other absolutely required information to process the visa successfully. When you are on the application page you will clearly know the necessary documents to upload and provide relevant information. 

You have the option to apply for a visa directly on the government website. However, if you are running short of time and not sure on how to get it done then that’s where we can be of help. Our main goal is to save you time, effort and take away the overhead from you and allow you to apply for a visa within minutes in a fast and simple way!

Do you provide electronic visas (e-visa) for any country?

We assist with electronic visa(e-visa) for all the countries providing such visas.

Can you briefly provide what all services do you offer to your customers?

We assist with e-visas, re-registration forms, online tourist cards and any other online travel authorization documents such as ETA.

Our customer care team is available 24/7 on phone, online chat or email to assist you and provide you with all the necessary information required to apply for a visa, including a free visa consultation.

How reliable is your service and why should I use it?

1) We have spent enormous amount of time gathering requirements for worldwide visas, built expertise and have put together a digital platform to make lives easier for travelers applying for visas globally with an ultimate goal of becoming a one stop shop for people applying for visas to travel around the world.

2) You always have the option to apply for a visa directly on the government website. However, if you are running short of time and not sure on how to get it done then that’s where we can be of help. Our main goal is to save you time and effort. 

3) We take away the overhead from you and guide you so that you can apply for a visa within minutes in a fast and simple way – completely online!

4) We provide 100% buyer protection through PayPal

5) When your visa gets approved by the respective official Embassy or consulate, we will send you all the details and links that will allow you to check and verify the visa directly online on government websites. Please be informed that each country has a unique way of issuing, dealing and processing the visas.

6) We are available 24/7 to address your concerns including when you are at the port of entry looking for immediate assistance!

Can i use your service to book any visa?

Our services are completely online based. We assist with online travel visas(e-visas), pre-registration forms, online tourist cards and any other online travel authorization documents such as ETA.

My trip is coming up soon. Can you provide me electronic visa urgently?

Yes, we have support to provide you with electronic visas from minutes to hours to couple of days. Just choose the right package while placing the order. Our team is also available 24/7 over email, phone and online chat to serve you! 

We suggest you explore our visa requirements tool to learn more about the service packages we offer and their respective processing times.

Is there any particular time period to use your service to apply for electronic visas?

No. As soon as you are ready to apply for a visa and meet all the visa requirements, you can apply for a visa. You can find more information using our visa requirements tool.

How soon can you provide electronic visas once i make the payment?

It varies from minutes to hours to days or weeks. We suggest you to explore our visa requirements tool to learn more about the requirements, visa validity, different types of visas, fees, processing times and the application process.

Do you mail or ship the visa to my mailing address?

No. We assist with e-visas only and we don’t do paper visas, hence we don’t mail or ship the visasWe will email you the visa document directly to your email. All you have to do is take a print out of the document, take it along with you and present it to the immigration authorities at the port of entry.

What is your refund policy?

Refund policy for E-visas:

Case 1:

Order has been received and the visa application has not been submitted to the Government authority yet

We will process a full refund of the visa fees and the service fees

Case 2:

Order has been received and the visa application has been submitted to the Government authority

We will process a full refund of the service fee only. Visa fee is fully paid to the Government agency to process your visa application, hence, once the application is submitted to the government the visa fee is non-refundable.

Case 3: 

Order has been received, the visa application has been submitted to the Government authority and visa has been rejected

We will process a full refund of the service fee only. Visa fee is fully paid to the Government agency to process your visa application, hence, once the application is submitted to the government the visa fee is non-refundable.

Case 4:

Order has been received, the visa application has been submitted to the Government authority and visa has been approved

No refund is applicable in this case as it is a happy situation to be in!

Case 5: 

Order has been received, the visa application has been submitted to the Government authority and there was a mistake from our side

We will reprocess the visa application at NO ADDITIONAL cost to you.

Submit Refund Request:

If a refund is applicable, you can submit REFUND REQUEST using this link within 60 days of the service delivery.

If your refund request is approved, it will be processed immediately and you will be notified, and the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you have not received a refund yet, first double-check your bank account to be sure that the money has not been added to your account.

Then, contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at service@visawebservices.com

Please refer to the up to date refund policy and terms and conditions before using our services.

Why do I have to pay a service fee to Visa Web Services to get an electronic visa(e-visa)?

You always have the option to apply for a visa directly on the government website. However, if you are running short of time and not sure on how to get it done then that’s where we can be of help. Our main goal is to save you time, effort and frustration. Visa Web Services is not affiliated to any government agency or division.

We have spent an enormous amount of time gathering requirements for worldwide visas, building expertise and putting together a digital platform to make lives easier for travelers applying for visas globally with an ultimate goal of becoming a one stop shop for people applying for visas to travel around the world.

In short, we apply for visas on your behalf for a small service fee thus saving you the time and effort to obtain visas yourself. We also provide guidance using our expertise, tools and resources for expedited processing.

Are you a government agency or affiliated with the government?

Visa Web Services is not affiliated to any government agency or division. Travelers around the world are free to apply for travel visas on their own without anyone’s help. Visa Web Services offers a simple digital solution to travelers worldwide. We apply for visas on your behalf for a small service fee thus saving you the time and effort to obtain visas yourself. We also provide guidance using our expertise, tools and resources for expedited processing.

Can I print and submit the electronic visa received in my email at the port of entry or immigration point?

Yes. Please take a print out either black or color copy on a A4 size paper and present it to the immigration authorities at the port of entry.

What should I do if my electronic visa is lost?

Not to worry. You can login to your email again, check inbox or spam folder and take a print out. If you need assistance, you can reach out to our customer care team anytime and we can assist as appropriate.

What should I do if my visa approval is taking longer than usual?

We have no control on the Visa approval as it is totally up to Embassy’s discretion. Most of the times visas will be processed within the processing times specified, however, there may be situations where Government agency may take more time to process a visa application. We would not know the exact reason of delay. In the event this happens, we will do our best to follow up with the Government agency. In the worst case you will have to re-apply again as a new application.

What should I do if my visa gets rejected?

In the event your visa gets rejected, you may re-apply again or visit the nearest embassy or consulate to get more information. 

Please use our Embassy directory to locate an Embassy nearest to you.

Why is my visa rejected?

Embassy considers a multitude of factors in approving a visa. Unfortunately we would not know the exact reason of a visa denial. We suggest you visit the embassy located near you and assess your situation.

What if I want to Cancel my visa application?

Yes it is possible to cancel visa application with us and we will deal with such requests on a case by case basis.

Case 1:

Order has been received and the visa application has not been submitted to the Government authority yet

We will cancel the order request, process a full refund of the visa fees and the service fees

Case 2:

Order has been received and the visa application has been submitted to the Government authority

We will cancel the order request, process a full refund of the service fee only. Visa fee is fully paid to the Government agency to process your visa application, hence, once the application is submitted to the government the visa fee is non-refundable.

Case 3:

Order has been received, the visa application has been submitted to the Government authority and visa has been rejected

We will cancel the order request, process a full refund of the service fee only. Visa fee is fully paid to the Government agency to process your visa application, hence, once the application is submitted to the government the visa fee is non-refundable.

Case 4:

Order has been received, the visa application has been submitted to the Government authority and visa has been approved

We can’t cancel the request once the visa is approved. No refund is applicable in this case.

Submit Refund Request:

If a refund is applicable, you can submit REFUND REQUEST using this link within 60 days of the service delivery.

If your refund request is approved, it will be processed immediately and you will be notified, and the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days

Late or missing refunds (if applicable)

If you have not received a refund yet, first double-check your bank account to be sure that the money has not been added to your account.

Then, contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at service@visawebservices.com

 Please refer to the up to date refund policy and terms and conditions before using our services.

What are the benefits of electronic visa(e-visa)?

An e-Visa is an official document permitting entry into and travel within country. The e-Visa is an alternative to visas issued at missions and at the ports of entry. Applicants usually obtain their visas electronically after entering required information and making payments by credit or debit card.

Passport control officers at ports of entry can verify your e-Visa on their system. However, you are advised to keep your e-Visa with you either as a soft copy (tablet PC, smart phone, etc.) or as a hard copy in case of any failure on their system.

As in the case of other visas, respective Immigration officials at the ports of entry reserves the right to deny entry into the country to a holder of an e-Visa without any explanation.

I want to apply for multiple electronic visas for different countries. Can you please explain the process?

You can apply multiple e-visas for different countries one at a time.  For each visa:

1) Use our visa requirements tool, choose your citizenship and the destination country. 

2) Select visa type

Submit the basic details & make the payment

We suggest you to explore our visa requirements tool to learn more about the requirements, visa validity, different types of visas, fees, processing times and the application process of each country.

We are a group of friends or a family traveling together. Can we use your service to place an order for all of them at once?

Absolutely. Please select appropriate no of travelers and submit the order with relevant information for each of the applicants.

We are a group of travelers applying for electronic visas. Do you offer any group discounts?

Absolutely. We do offer group discounts on our service fees for applicants. Pls check with our support team to get the promo codes.

Will there be any additional charge on my credit or debit card other than the amount I paid while submitting the order?

No. There won’t be any additional charges to your card other than what you agree to pay as part of the order submission. What you see is what you pay. You will see the total amount you will be charged to process your order before making the payment.

What are the other payment options as i don’t have a paypal account?

Not to worry. We accept credit cards, debit cards – Visa. Mastercard, Discover and American Express. 

You can also pay using a credit or debit card directly on the PayPal portal even though you don’t have a paypal account. You can reach out to our customer case team and we will advise you accordingly.

I received the electronic visa! But my travel plans have now changed. What should i do?

Every visa has a validity period. You can travel anytime within the visa validity period. In the event you can’t travel for any reason, you have to re-apply for a new visa.

There are some mistakes in the details that I have provided while submitting the order. What should i do to have those corrected?

Please reach out to us immediately either by chat, phone or email. The 24/7 customer support team will advise you as appropriate.

Scenario 1: 

If we have submitted your visa application to the government for processing, then it is highly unlikely to accommodate changes. Few government agencies allow changes and few don’t. We will work with you closely to help out in the best way possible. In the event the changes can’t be done. You will have to resubmit a new order with correct information and go through the process all over again.

Scenario 2: 

If we didn’t submit your visa application to the government agency yet, then we can accommodate the changes and submit the visa application with the updated details.

Travel Visa Requirements
I’m a Passport Holder Of
I’m Traveling To

555 Fayetteville Street,
Second Floor, Suite #201,
Raleigh, North Carolina – 27601
United States of America

+1 (919)-400-9907

Service@visawebservices.com

© 2020 Visa Web Services, LLC
(A USA Visa Services Company)

Visa Web Services is registered within the United States and is an independent expedited visa processing service provider. Visa Web Services is not affiliated to any government agency or division. The travelers around the world are free to apply for travel visas on their own without anyone’s help. Visa Web Services offers a simple digital solution to the travelers worldwide. We apply for visas on your behalf for a small service fee thus saving you the time and effort to obtain visas yourself. We also provide guidance using our expertise, tools and resources for expedited processing.

Powered by www.pro24web.site